FEBS COMPANY SUPPORT

How can we help?

Tell us what happened and our support team will help you find the right solution.

Monday–Friday, 9:00 AM–6:00 PM ET · Typical response within 24–48 business hours.

System

Delivery

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Frequently asked questions

I can’t sign in

Verify your username and password. If you still cannot access your account, send a request using the email registered to your company.

Why does Delivery use location?

Location is used during active delivery work so authorized office staff can follow route progress. Tracking can be disabled when the driver is off duty.

I don’t see my orders

Confirm that your account is active and connected to the correct company. Refresh the app and verify the selected date and status filters.

How fast do you respond?

We normally respond within 24–48 business hours, Monday through Friday.

Need to discuss service?

For plans, setup, or purchasing assistance, contact Febs Company directly.

Useful links

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How can we help?

Send us a request